Familiar Scenarios

Of a physiotherapy practice 4 leaking points.

Package count from memory, exercise program scattered across PDFs, follow-ups forgotten, patient experience invisible without surveys.

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Counting session packages by memory

When the patient asks "How many sessions are left?" the count lives in a notebook. A miscount = a free session + lost profit.

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Home exercises scattered across PDF files

Copy-paste the same template for every patient. The patient forgets which version they received, and follow-up gets lost.

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Checkup reminders done by hand

You say "follow-up in 1 month after treatment," no one shows up. Manual reminder = lost appointment.

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Patient experience in the dark

Were they satisfied, would they recommend you you don't know. Without running NPS, you can't see what to improve.

A Solution Tailored to Physiotherapists

Exercise program to WhatsApp with one click.

Home exercise personalized, history in the file

Pick from the template library, tailor to your patient and send to WhatsApp with one click. The patient marks each exercise as "done" and the system shows the progress.

120+ exercise library (images + video)
Patient-specific sets/reps/rest counts
WhatsApp sharing + file archive automatic

Lumbar Disc Hernia · Conservative Phase

Patient · A. Çelik · Duration: 4 weeks

12 exercises

1Bird-Dog

3 × 12 · 30 sec

2Pelvic Tilt

3 × 15 · 20 sec

3Cat-Cow

2 × 10 · 25 sec

4Bridge

3 × 12 · 30 sec

5Knee-to-Belly

2 × 15 · 20 sec

Send to WhatsApp · A. Çelik (+90 532 ••• ••55)

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Session package tracking automatic deduction

Create 10-, 15- or custom-session packages. Automatic deduction after each session; remaining sessions and dates tracked in a single row.

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Exercise program sharing

Prepare custom home exercise programs for your patient and share them directly via WhatsApp. Every shared file is recorded in the patient's chart.

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Checkup reminders automatic

Automatic WhatsApp messages for post-treatment follow-up appointments and session reminders. No-show rate drops, patient return rate rises.

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NPS survey end of package

Send an automatic satisfaction survey when the treatment package is completed. Measure patient experience, redirect to Google reviews.

For my lumbar-disc-hernia cases I built my 4-week conservative program once as a template. Now I tailor it to each patient in 30 seconds and send it via WhatsApp and I can see which exercises they do or skip. Thanks to the NPS survey, our Google reviews have grown too.

EU

PT. Erdem U.

Physiotherapy · Antalya

Account for you

In a physiotherapy clinic lost sessions annual value.

In a small physiotherapy practice with 80 sessions per month + 18% cancellation/no-show how much can you recover with eKlinisyen's reminder + package flow? Try it for yourself below.

Frequently Asked Questions

Memorable 3 questions.

Can I track multiple treatment packages at the same time?

Yes. You can define multiple treatment packages for the same patient. Different packages such as manual therapy or electrotherapy are tracked separately with remaining sessions and pricing.

How are exercise programs shared?

You can send the exercise program you have prepared directly to your patient via WhatsApp as a PDF or video. The patient checks off each exercise as it is done, and the progress chart appears in your clinic panel. All shared files remain on record in the patient's chart.

Is there insurance and SGK integration?

You can keep insurance details in the patient file and open pre-authorization requests with contracted private insurers. Direct SGK MEDULA integration is on the roadmap; e-invoicing works with GİB approval.

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